Goodreviews Help Center
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    • Fix your Google connection
    • Getting started with Goodreviews
  • Collect reviews
    • Your review link and QR code
    • Send review requests
    • How automations work
    • Fix an automation that needs attention
  • Review settings
    • Change your review settings
    • Edit your email and SMS templates
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  • Help and compliance
    • Consent and SMS rules

Collect reviews

Ask customers for reviews by SMS

Articles in this collection

  • Your review link and QR code

    Copy your Google review link or download a QR code, then share it anywhere customers can see it.

  • Send review requests

    Send a Google review request by SMS or email to one customer or a whole list, using a CSV file or a pasted list.

  • How automations work

    Send Google review requests on their own. Connect a tool, pick a moment and choose how long to wait before we ask.

  • Fix an automation that needs attention

    What each automation status means, and how to fix one marked Needs attention or Disconnected.

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